Hi Community, I'm currently learning the ServiceNow ITSM platform and have access to my own Personal Developer Instance (PDI). To strengthen my understanding, I’d like to set up a complete foundational architecture in the PDI – including companies, l...
As a Knowledge Manager, I want the "Translate" button to be hidden from all users on the Knowledge article form, So that we can prevent unauthorized or incorrect machine translations and ensure users only read the officially published content.how to ...
As A/An Knowledge Manager, the better way to searching for Knowledge articles within "My Approvals" (Knowledge) so that SMEs can easily locate articles. OOTB cannot be searched due to the Approving field is a document_id type. What is the actual ref...
How to set the current category value to a variable which I created.
Hi Allcan you help me with this? Above is Screenshot of error message.
answer = { // Configure policy inputs here u_svp_approval_mandatory : false, u_svp_no_vp : false};var svp_approval_required = false;var svp_no_vp_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("cha...
answer = { u_svp_approval_mandatory: false, u_svp_no_vp: false, u_evp_approval_mandatory: false // Add EVP approval flag}; var svp_approval_required = false;var svp_no_vp_required = false;var evp_approval_required = false; var gr_conflict = ...
answer = { // Configure policy inputs here u_svp_approval_mandatory: false, u_svp_no_vp: false, u_evp_approval_mandatory: false // new flag for EVP approval}; var svp_approval_required = false;var svp_no_vp_required = false;var evp_appro...
As a content creator I want to migrate confluence documents. Is there an integration tool available? How can we convert anything from confluence that cannot be exported to word.
answer = { // Configure policy inputs here u_svp_approval_mandatory : false, u_svp_no_vp : false};var svp_approval_required = false;var svp_no_vp_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("cha...
Hi,In Servicenow ATF planned start date is NOT working and planned end date is setting as expected.In ATF above screenshot planned start date is not taking where as planned end date is setting It is Normal CR flow earlier (Yokhoma) it is working fine...
When I am trying to Retrieved the Update Set from dev to prod instance got an error Found a local update that is newer than this one even I am trying to click the Accept remote update set also not working again same error how to resolve this issue
Hello All,I have an inbound action. I receive email from @aaaaa.com and it should create an RITM.I am receiving emails but they are getting deleted before the flow creates RITM
Hi all,I am working on a flow in Flow Designer for a Service Catalog item. The flow has an approval step, and it works fine for Approved and Rejected states. However, I am facing issues with the Referred Back state.Here’s what I need to achieve:When ...
(function() { // Assuming 'current' is the rejected record var groupId = current.u_ownership_group; // Field holding ownership group sys_id var rejectedBy = gs.getUserID(); // Step 1: Get members of the ownership group var grMembershi...
