Hi,I have created a flow designer for a catalog with 2 levels of approval.1 st level is group approval and second is manager approval. But it is not working as expected. once the group approval approves and after few seconds it is again setting as re...
Recently, one of my end users required that catalog variables be displayed directly in the table list view. Normally, variables are displayed in the form but not in the list view. After exploring the solution, I found an approach that allows us to di...
how to trigger a notification so that assigned user and assigned user delegate and chain of delegates should receive the notification for release task
Hi I wanted to change the name of the column of the related list under Approver tab of problem form.
If there is a check box present of "Use as UI Policy on client" in the Data Policy then what is the use of "Convert this to UI Policy" related link.If they are doing the same job job then what is the difference between them.
Hi Team,I do not want any user to assign Incidents to a specific assignment group in ServiceNow and Only the members of the respective can assign the Incidents.How can we achieve this?
Hi, I'm working on knowledge management and In "knowledge approval publish" workflow i want to change approver to author's manger. How can i do it. Thanks,Utsav Varshney
I created a notification intended for a specific email address, but it's currently being sent to a different one. I need help correcting the recipient so that the notification goes to the intended address. EXAMPLE:Notification was set to send to user...
when we try to upload a excel using import set, it is taking previously uploaded data not the new excel. This import is done using catalog item to automatically update or create records in Table.I have created a catalog item, once request is submitte...
Hi ServiceNow Community, I'm exploring the use of custom step configurations in ServiceNow's Automated Test Framework (ATF) for ITSM modules. I'd love to hear your real-world experiences! Specifically, I'm looking for scenarios where OOTB test steps ...
What is the difference between,1)Explicit Transform Map2)Transform Event Script3)Field Map Script ANDWhat are the use cases for that?
how to hide translate ui action on a knowledge form for few knowledge bases
Hi Community, I'm currently learning the ServiceNow ITSM platform and have access to my own Personal Developer Instance (PDI). To strengthen my understanding, I’d like to set up a complete foundational architecture in the PDI – including companies, l...
As a Knowledge Manager, I want the "Translate" button to be hidden from all users on the Knowledge article form, So that we can prevent unauthorized or incorrect machine translations and ensure users only read the officially published content.how to ...
As A/An Knowledge Manager, the better way to searching for Knowledge articles within "My Approvals" (Knowledge) so that SMEs can easily locate articles. OOTB cannot be searched due to the Approving field is a document_id type. What is the actual ref...