YvetteM
ServiceNow Employee
ServiceNow Employee

Quick Start Guide - Enabling Hardware Asset Management Plugins

 

Your organization has purchased ServiceNow Hardware Asset Management (HAM). The first step is to commit to delivering outcomes in asset visibility, cost optimization, compliance, coordination, and sustainability! This Quick Start Guide will show you how to enable the HAM plugin and kickstart your journey to value today.

 

Relevant Demo and Tutorial Content:

Watch here for a tutorial and demo on how to request the hardware asset management plugin

 

Watch here for a tutorial and demo on how to install the Hardware Asset Managment application

 

Watch here for a tutorial and demo on how to use the hardware asset management guided setup. 

 

For more on plugin activation and installation, review our ServiceNow Docs page here

 

Recommended Courses: 

Hardware Asset Management (HAM) Fundamentals - Beginner 

 

Additional Resources 

See here for Quick Start Guides on: 

HAM Process Guide provides a detailed explanation on how the Hardware Asset Management process is enabled within the ServiceNow platform. ServiceNow encourages simple, lean ITAM processes, which is reflected in the out-of-the-box design. 

 

You can visit ITAM Events page to see Live on ServiceNow for latest events to help you deploy, adopt, and achieve value faster from your ServiceNow products. You can find a repository of previously recorded Live Event recordings here. 

  

ServiceNow Customer Success Center - The CSC is a one-stop shop that gives you instant access to proven methodologies, leading practices, expert insights, and advice. 

  

NowSupport - You can get technical issues resolved quickly by contacting our team comprised of ServiceNow employees with deep product knowledge and real-world experience. Read more here on how to leverage support. 

Comments
mikew_samexpert
Mega Guru

Hey Yvette - I actually created the first few editions of the HAM Process Guide back in the day. Recently, I have re-documented all of the HAM workflows based on recent ServiceNow releases and I was wondering if you are interested in collaborating with me to uplift the HAM Process Guide. Let me know - my email address is mike.whalley@assetsense.com.au

Version history
Last update:
‎02-19-2025 07:28 AM
Updated by: