ASN -- While loading asset before receiving it physically system is creating dummy stockroom

nareshTT
Tera Contributor

3 weeks ago

Hello All,

 

I have one query. While loading asset data and state would be "In Stock " and if provided stockroom is not valid or stockroom details are not provided, then whether system create dummy stock room having name as Created for Request REQxxxx

 

Thank you. 

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ptishberg-SNow
ServiceNow Employee

3 weeks ago

Assets that are in the state of "In Stock" have as a requirement a location that MUST be a Stockroom. 

Therefore, ALWAYS have a stockroom created where those assets are being shipped to.  When they get scanned at that stockroom, the location has to exist. 

Without having a stockroom, the default is to create one, which is tied to the request so that the asset is tracked in its lifecycle of "In stock-available" and its location, since its "In Stock" has to be a stockroom; a physical location for a physical device asset.

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nareshTT
Tera Contributor
In response to ptishberg-SNow

3 weeks ago

Thank you very much for your inputs . is there a way to identify which transform map script or business rule is responsible for creating such dummy stockroom

 

Thank you  

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