Asset Management

NarsimhaMurty1
Tera Expert

How are Software and Hardware models created in ServiceNow?
How model lifecycle created in ServiceNow?
is it through discovery or ServiceNow content team create those

2 REPLIES 2

Kristen Ankeny
Kilo Sage

There isn't a set way for models to be created. It can be through discovery or other integrations (such as SCCM) or a business could also have a process that includes the management of models that are available to their staff (and subsequently use that for publishing to the catalog). It's a good idea to leverage model normalization if you have the licensing because it allows for standardizing the models no matter their source. 

AJ-TechTrek
Giga Sage
Giga Sage

Hi @NarsimhaMurty1 ,

 

Basic model will be available from ServiceNow as OOB , you can learn more using the below docs.

 

https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/product-catalog/tas...

 

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/product-catalog/c...

 

 

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Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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