Assigned Date and Installed Date fields

Bobbi Walsh
Tera Expert

In the Hardware Asset Management application, out of the box, do the 'Assigned' and 'Installed' date fields on the asset form auto-populate when you change the state from In Stock to In Use?

1 ACCEPTED SOLUTION

warren_chan
ServiceNow Employee
ServiceNow Employee

I just tried it on my own instance, and it does not appear to populate either of those fields. It does look like there are some business rules on the Asset [alm_asset] table to clear the Assignee, however.

 

Hardware.png

 

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1 REPLY 1

warren_chan
ServiceNow Employee
ServiceNow Employee

I just tried it on my own instance, and it does not appear to populate either of those fields. It does look like there are some business rules on the Asset [alm_asset] table to clear the Assignee, however.

 

Hardware.png