Asset Audit | Handheld Scanner
Is it possible to use a handheld scanner to do an asset audit in HAMPro? (Zebra, etc)
Forum Posts
Resolved! What is usage of parent model category?
Hi. I have a lot of assets need to be moved to another model category 'P' from 'C' to make asset can be used in HAM. So I've found an alternative that using parent model category,I'm considering to specify model category 'P' as parent of model catego...
Resolved! Asset shipment for external client
Hi all, My scenario is not about procuring a laptop (asset in general) asked via catalog item by some internal users.Differently my scenario involves the massive import of assets and then the management of the shipment of the single asset to the exte...
HAM Simulator: Create bulk stock order
Hello,I am working on my HAM Simulator and am stuck on Create bulk stock order and need some help. I have turned this upside down and cannot figure out what I am doing wrong. I have triple checked spelling and steps along with the user being used. I ...
HAM Simulator: Create bulk stock order Step
I've followed the instructions/suggestions in the training materials, searching documentation on ServiceNow site and through the community and while all suggest very similar/same steps, mine continues to fail. I've logged out then back in, basically...
Resolved! Converting an UI action to show some popup with warning to be shown after click on 'Cancel'UI action
Hello Team, This UI action is not working in workspace. It is only working in Native UI. Do we need to explicitly add any code in the workspace part. When clicked in the workspace, it is not doing anything. @
Resolved! Converting an UI action to show some popup with warning to be shown after click on 'Cancel' button
Hi team, We have an OOB UI Action. We need to convert the UI Action so that when someone clicks on the button, it should show a pop up message saying 'Are you sure you want to cancel' with yes or no. if yes is selected, it should perform the activity...
Resolved! Pallets on Transfer Orders - Lose tie to Asset record
We are using Pallets to transfer multiple Assets within a Transfer Order (TO), sometimes hundreds of Assets on a Pallet. Processing the Pallet through the TO is much quicker than creating hundreds of Transfer Order Lines to add hundreds of Assets in...
Issue Receiving Purchase Orders via Now Agent App (OOB) in Zurich
Has anyone successfully used the out-of-the-box purchase order receiving feature in the Now Agent App on the Zurich release?I’ve tested this across multiple instances, but it doesn’t seem to be working as expected. Looking to understand if others hav...
Transferable Stock is showing Zero - ServiceNow - Hardware Asset Workspace
In HAM workspace, when I create a request from " Hardware Inventory Stock Order " catalog item, its shows 0 in transferrable stock. Even though I have set up the models and assets which are available and in-stock.
Asset shipment process
Hi all, How the OOB process of hardware asset shipment works? The goal is to manage the shipment of a laptop until it is delivered. Many thanks
HAM asset receiving in now agent app is not working
In now agent app when I try to receive a purchase order line item, after submitting the asset details (serial number and asset tag) it throwing an error "Something went wrong". The user has procurement_user role.
Does Anyone Know How to Make Asset Tags Searchable in ServiceNow Global Search
Does Anyone Know How to Make Asset Tags Searchable in ServiceNow Global Search
REG HYPER LINK ISSUE
i have created a html variable(and i have defined the anchor tag in script include) and its a clickable link it's working fine in native but in workspace its showing entire anchor tag .And i see the issue only in stage instance .In the dev,qa,uat its...
Hardware Catalog Item - Short Description Read-only
All. I have not been able to find much about this and how to get it changed. I am guessing there is a behind the scenes script potentially setting this short description. We have a Hardware catalog Item that is showing an inaccurate short descriptio...
