Bulk uploading of attachment to Hardware Asset

[saranyavs]

Hi team,

We have a new requirement to attach a file to 100 assets. Do we have any option to bulk upload the attachment in SericeNow? can we achieve this via list actions? 

Regards,

Saranya

[prajaktajga]

Hello @saranyavs ,

1.No we are not supposed to use the Import option on a list view to attach files.
2.Use a Background Script to bulk-copy an attachment to multiple asset records.

3.You can try this script first on PDI and after that you can implement on real time instance if it worked,

var attachmentSysId = "PUT_YOUR_ATTACHMENT_SYSID";

var ga = new GlideSysAttachment();
var assets = new GlideRecord("alm_asset");

assets.addQuery("sys_id", "IN", "comma,separated,sys,ids");
assets.query();

while (assets.next()) {
ga.copy("sys_attachment", attachmentSysId, "alm_asset", assets.sys_id);
}