Dependent values

[vinod6]

In incident table i have two choice fields.
1.Scan (choice field)

2. Pan(Choice field)

Senario: I want to show  Message Value If Customer or Saving .

I have used decency one but it is not working  i want to show this field in list through script. Please provide a script for this. Thanks  

[palanikumar]

Hi @vinod6 ,

Ensure dependency is properly configured 

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/field-administ...

Creating client script is not rite solution

[vinod6]

Above link is fine but Scan field i have selected Product. then Pan field remaining two options is not showing.

[Sarthak Kashyap]

Hi @vinod6 ,

In Incident table you can take reference from subcategory and category fields 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Sarthak Kashyap]

Hi @vinod6 ,

I tried to replicate in my PDI and it works for me please check below solution If I select "Customer" it shows me "Message"

If I select "Product" it shows me "Type & Text"

If I select "Saving" it shows me "Message"

This is how I configure this 

Pan Field

Scan Field

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak