Can you clear a date picker's value in the now mobile app?
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3 weeks ago
Using the now agent mobile app we're utilizing the update asset action and we've customized this to include a Due Date field. I'm not seeing a means of clearing the date from the mobile app, are we missing something or is this functionality missing?
I'm testing this on an android device, latest now agent version.
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3 weeks ago
Hi @Alex Mikesell ,
This is a known issue, it doesn't automatically clears the value.
What i recommend you can create some kind of a Checkbox , when it's checked, you can run a tiny Business rule , something like :
// Business Rule - Before Update
if (current.u_clear_due_date == true) {
current.due_date = '';
current.u_clear_due_date = false; // Reset the checkbox
}
Thanks,
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.

