Cancel Hardware Disposal Planned Asset Pending certificate

[Toan Nguyen]

Hello,

In regards to disposal orders, I noticed that once a Planned Asset is in transit, the State/Substate is locked down.

The issue we're having is that there are still discrepancies with what has been shipped to the vendor so, if needed, we'd like to cancel a Planned Asset at the Documentation / Pending certificate Stage. See screenshot.

My manager seems to have the ability to do so. Does anyone know the role that allows this? ham_admin perhaps.

[GargiM · Accepted solution]

Hi @Toan Nguyen ,

You are correct.  You can remove or cancel a planned asset until the asset is in the transit stage. After the asset is in the confirmation stage, you can't remove or cancel the asset.

And yes, ham_admin role can cancel a planned asset at any stage in the disposal
process.

Please mark this Helpful and accept the solution, if my answer helps you.

Thanks,

Gargi

[Toan Nguyen]

Thank you for the reply. We tested the ham_admin role and it worked.

Like all admin roles, we'll have to be careful with who gets it as it seems to allow the editing of the asset State/Substate across all situations.