Cancel Hardware Disposal Planned Asset Pending certificate

Toan Nguyen
Tera Contributor

3 weeks ago

Hello,

 

In regards to disposal orders, I noticed that once a Planned Asset is in transit, the State/Substate is locked down.

 

The issue we're having is that there are still discrepancies with what has been shipped to the vendor so, if needed, we'd like to cancel a Planned Asset at the Documentation / Pending certificate Stage. See screenshot.

 

My manager seems to have the ability to do so. Does anyone know the role that allows this? ham_admin perhaps.

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GargiM
Tera Contributor

3 weeks ago

Hi @Toan Nguyen ,

 

You are correct.  You can remove or cancel a planned asset until the asset is in the transit stage. After the asset is in the confirmation stage, you can't remove or cancel the asset.

 

And yes, ham_admin role can cancel a planned asset at any stage in the disposal
process.

 

Please mark this Helpful and accept the solution, if my answer helps you.

 

Thanks,

Gargi

 

 

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