Change asset state from 'in stock' to 'in use' when related request item (ritm) is closed

[sahitya0007]

After a requested item is closed the asset linked to the item remains 'in stock' with a sub-state of 'reserved'. After that agent have to manually change the state to 'in use'.

Is it possible to change the state to in use automatically when the related request item is closed.

We are using Procurement Process Flow - Hardware & Source Catalog Request with default source request workflow to fulfill our request.

@Ankur Bawiskar @larstange @Community Alums @Abhishek Verma @Ashok  @Murali @Yousaf @Ajay Kumar @Ed Laar

[Community Alums]

Hello Sahitya0007, 

The requirement is possible to implement. As per your requirement each RITM is linked to an asset. 

1. If your are using custom workflow to process the request, then using Run Script activity you can update the asset's state and other fields just before or after setting the RITM to Close complete and before ending the flow. 

2. Another option would be through business rule, when the particular RITM of Hardware & Source Catalog Request gets closed complete then using business rule script you can set the asset state. 

If my response was helpful please mark correct or helpful.

Thanks

[sahitya0007]

On the assets that were sourced, there is no mention of any associated RITM. How can I confirm, which asset is sourced for current RITM?

[Dash2]

Go to Procurement > Tasks.

Open the task associated with the RITM. 

[sahitya0007]

Procurement task is for request, source request source all ritm related to request, how can i make sure which asset is sourced & delivered for particular item.