I would like to conduct a hardware asset inventory using ServiceNow.This primarily involves taking inventory of the PCs, tablets, and mobile devices used within the company. There is an option called “Inventory > Asset Audit” in the Hardware Assets w...
I have attempted to use the following solution in Flow Designer to populate a List Collector field from a Record Producer with no success: Flow Designer: For Each action with List Collector and Approval flow-designer-for-each-action-with-list-collect...
Hi friends, I am trying to remove some Widgets/options from Hardware Asset Workspace. The requirement is to rearrange the workspace UI just by removing some options available. No need to create any new widget/option. Just rearrange.I have not worked ...
The SG Intune integration generates a new model for every ci it inserts rather than reconciling on an existing (normalized) model. How do I manage/correct this?
In the HAM Pro, Asset refresh process, should the flow match up the aged (asset_refreshing) to the replacement asset automatically. Currently we are on Zurich and it is not doing that. It has been selecting the last asset in the to be refreshed lis...
I want to replicate the way how assets are added in bulk in the Disposal Order to the Transfer Order by creating the UI Page in the transfer order request. Currently in the Transfer Order, for each asset one Transfer Order Line needs to be created an...
Hello community, I have been working on ServiceNow integration/discovery mainly around populating the CMDB for a while. We have been populating fields such as Manufacturer, Model_ID, but never looked at the field Model Number. Is there any significan...
I have created one ui page in classic environment in servicenow and i enabled it on the workspace as well.But, the functionality is working as expected in classic environment but not in workspace why? Please give suggestions. I am attaching the file ...
Hi All,My company is looking to hire a short term Senior HAM developer / Specialist in Poland.Please reach out if anyone is interested.
... if so, then please upvote my Idea and let's see if we get enough support and SN listens. Thanks!
We all know that NO hardware product model will automatically normalize without a model number that validates against the content service, right?So go on out to the content service and look up, say MacBook Pro 14" (M4 Max). You should see about 44 d...
Hello, Thanks for reading this post, how is break-fix implemented using the HAM flows (I'd say the OOB flows). One option is the Asset repair flow, however that's assuming the asset is located in a stockroom. What about the "Asset action" available i...
Dear Members, Instead of using the OOTB flow, I want to create a custom Flow to create POs via Flow Designer in HAM. Please suggest: -1) The Order button is not visible after the PO is created.2) Should the PO be associated with REQ or RITM?3) What a...
MID Server RaymondProdDiscoveryMD1 missing Nmap Capability. All MIDs in the cluster Raymond Prod Disc LoadBalanceCluster must have the Nmap Capability. Assign Nmap Capability to all MIDs in the cluster. Discovery not working as expected in servicenow...
Hi All, We are searching for cables, patch cords in the HAM Content Portal under the Hardware Workspace, but no results are being returned. If no results are found, do we need to create a new model manually? If we create a new model, do we also need...
