How have folks tackled the scenario of conducting larger-scale physical inventory audits, where the activities need to be spread out across multiple people? (Since ServiceNow requires you to assign an audit to a single person.)Some ideas I've run acr...
I would like to share my recent experience with the ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS HAM) certification. I am pleased to announce that I have successfully cleared the exam and would like to share my prep...
Hi,In response, deviceType and chassisType is coming and i parsed it through Script Parser step and mapped into the staging table, but these fields data not coming into the import set table, Please suggest
Hi community.I have one query on Email notification. Do we have any OOTB email notifications on the asset when the asset is nearing retirement? For example, the asset is set to retire in the next 60 days. Thanks in advance.
Hi , I have two question regarding Microsoft Intune integration with ServiceNow 1)As we are pulling computer data from Microsoft Intune used data source type of data stream, in Script parser step, i used parsing and doing mapping in import set table...
Do we have any documentation as already HAM PRO is enabled in system , Now looking to enable Mobile Agent App - for scanning SN or Asset Tag barcodes into SN . Any documentation or steps would be help
Can someone tell me if these are categories as Model category=Computer?are Model category=?
I have HAM Admin access. However, I do not have an Aisle and Space tab to create for our central warehouse Running Zurich
Trying to follow the refresh an asset flow in HAM Pro and getting stuck on the below. Not sure what its waiting for.Screenshot below of flow context waiting on step 6. We closed the "Prepare and stage asset for deployment" ASTASK, but that is not tri...
Does anyone know of good documentation or a good webinar covering the differences in functionality before and after setting the sn_hamp.migrate_hamaudit system property to true? I understand that it audits to different tables, but I want to understan...
Hello there!Need your input on a requirement mentioned below. Please go through it and let me know if you have an idea to achieve it. Thank you in advance!!We're trying to retrieve asset data of a user and send a notification to that user with asset ...
Hi All,In Rest Step of data stream, I used Base Url(coming from connection alias) and Resource path to form a request url but in the output it is coming https://graph.microsoft.com/%0D%0A%0D%0A%0D%0A%0D%0Abeta//deviceManagement/managedDevices
Hi everyone, I need some help understanding and implementing a specific requirement related to hardware assets and CI creation. Our requirement is that when we receive hardware from a Purchase Order, the system should create only the hardware asset r...
Hello! I am testing out the Hardware Inventory Stock Order catalog item. I submitted a test order and it skipped approvals (since we haven't configured the flow to have any approvals yet). But now the flow is stuck in the flow at step 2, waiting for ...
We recently uninstalled the Hardware Asset Management (HAM) plugin in our ServiceNow instance. Prior to uninstalling, there were system properties controlling the mandatory behavior of the Asset Action field during Incident resolution.After uninstall...