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04-09-2024 08:10 AM
Hi,
Can someone explain to me what it means when the company is normalized?
Is there a particular job that normalises the company in the table?
See attachment as an example
What is the best way to keep this table tidy and to avoid any duplicates?
Thank you
Solved! Go to Solution.

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04-09-2024 08:41 AM - edited 04-09-2024 08:41 AM
When you install Data services Normalization plugin and run through with the guided setup, it downloads the Normalized company names from servicenow repository. Once you complete all the related steps from the guided setup, it marks the Normalization flag to either true/false based on the common name.
Example
Normalized company name = Microsoft Corporation
Core Company has "Microsoft", "Microsoft Corporation"
It marks Microsoft Corporation as Normalized and update all the references where ever using the "Microsoft" as "Microsoft Corporation"
To your other query, how to avoid duplicate, once you install this plugin, it automatically controls all unwanted Company / Manufacturer names not to show in any other references. You may see the unwanted companies only in core_company table, but it is of no use and can be deleted over a period of time.
Thanks,
Narsing
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03-05-2025 01:24 PM
The Data normalization service plugin is a must when you want to keep your core_company table clean. It directs the CMDB to a single source of truth but not only that it will narrow the number of companies/manufacturers/publishers to a single entry in your dropdown lists for many applications in SAM, HAM and even in ITSM.
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04-02-2025 07:19 PM
@pascalcayer- How do we check if the data normalization plugin has been installed?
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04-08-2025 09:50 PM
Hello,
Navigate to Normalization Data Services > Guided Setup in SNOW. Complete all the tasks in guided set up. Refer to
"Implementing normalization data services using guided setup" in SNOW product documentation.
Thanks,
Bharathi