Good morning everyone!
We've been asked to build a report out that shows the usual (address/contact/CI name/SN/make/model, etc) but the one part that's got me a little stumped is how to capture HP desktop printers (your typical Laserjet, DesignJet, etc) black & white and colour page counts.
Now, I know about the HP for ServiceNow app but that seems to be for more enterprise-y devices. Plus, on Laserjets, I can't find anywhere to install the ServiceNow app itself.
Has anyone been through this? Mind sharing how you worked around it, or is this simply asking for too much, from relatively dumb printers?
I also found this: https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/refere... but we just made the jump to Yokohama, and won't be upgrading again for 6-8 months...
Thanks!
