The CreatorCon Call for Content is officially open! Get started here.

FSM price configuration

deepak_jawarkar
Tera Contributor

Can ServiceNow FSM system configure multiple pricing on 1 device for Field Engineer to select? E.g.: $15 & $10 for Monthly Recurring Charge and $150 & $100 for One Time Charge?

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Sorry, It's not clear what you mean with "multiple pricing on 1 device for Field Engineer to select". Please provide more details and screenshots to help us understand you better.

deepak_jawarkar
Tera Contributor

HI Maik,

Can field engineer configure monthly or yearly charges on one device like Modem as per customer requirement? If customer need it monthly or yearly based on it, is it possible to configure? Please let me know if more info is required.