Generic Request for HAM PRo

[prajnya]

Hi All,

I have the following requirement:

We do have many models for the customer. And in HAM Pro we have to have all the models published and then only we can use it for Request.Is there any way where we use a single catalog item and models are not published and we use the OOB HAM Pro flow.

Please help.

@Ankur Bawiskar 

[Sarthak Kashyap]

Hi @prajnya ,

Check below link, may be this will help you

https://www.servicenow.com/community/ham-forum/source-request-task-in-ham/td-p/3274750

https://www.servicenow.com/community/ham-forum/publish-hardware-models-to-catalog-pro-and-cons/td-p/...

https://www.servicenow.com/community/eam-forum/eam-publish-non-it-models-to-service-catalog/m-p/3305...

https://www.servicenow.com/community/itsm-blog/get-general-with-your-requests/ba-p/2267237

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Sarthak