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ITAM:How to use Bundled models?

The description of Bundled models(ITAM:product catalog) in the document is not specific enough.Inability to understand real-world scenarios.Can it be purchased in bundles at the time of purchase, or can the assets that are deposited be bundled?We hop...

lzj by Tera Contributor
  • 1819 Views
  • 5 replies
  • 0 helpfuls

Resolved! Reference field is showing empty but sys_id is present.

Hi all,On the record there exist field: model. Which when i set from script doesnt display the value and shows empty record . But when i try to see model's value, it has sysid .I tried checking the display value and dictionary override, no issue from...

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Twinkle S by Mega Sage
  • 1449 Views
  • 4 replies
  • 0 helpfuls

Updating Source Request UI Page

After an Inventory Stock order is created, On Source Action task, we have options to Purchase or Transfer. Can we modify this page? If yes, how? 

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Kalik2 by Tera Expert
  • 1415 Views
  • 6 replies
  • 2 helpfuls

Resolved! Computers - OOTB Field

Hello All We are setting up computer data in my company. We have set up model category as computers. Is there any field (out of the box) to classify, if this computer is a Desktop/Laptop/MacBook

Nancy HP by Tera Contributor
  • 1228 Views
  • 2 replies
  • 0 helpfuls

Duplicate Hardware Models?

I am reading through the documentation and having a difficult time understanding the exact process for de-duplicating Hardware Models (Unless I don't understand this correctly). I was under the impression that Hardware Normalization collects multiple...

Resolved! HAM

Hello Team, I am new to HAM , we have just installed HAM plugin and integrated with Intune. Connection is up and running . But I am able to see reclaim asset record producer . Could anyone help me in detail explanation of reclam asset record producer...

Prasad66 by Tera Contributor
  • 1483 Views
  • 3 replies
  • 2 helpfuls

Resolved! Can anyone help me to know the lost /stolen process

Hello TeamCan anyone help me to know the lost /stolen process .. I tried to find in the HAM OOTB module I am not able to see any item as such. Do I need to create custom process for it as I can see OOTB it is not available, please confirm whether my ...

Asset Bulk REQuest

Hi HAM forum members, Assets can be requested by Users using Asset Request in the Service Portal. In most of the cases this is great as users typically request only one Asset for a certain Product Model. Example: A User wants to request a new laptop....

Repair of Assets to be returned to the Users

Hi HAM colleagues, In HAM we have Asset swap that can be used to swap a defective Asset on User level and we have Asset RMA to send an Asset for repair towards a Repair company.I have the following use-case: Asset swap is complicated from data and ap...

Ed Laar by Mega Guru
  • 1562 Views
  • 5 replies
  • 3 helpfuls

Resolved! Stockroom type

Hi All, I am in  process of creation of stockroom .Looking for mandatory/recommended fields which i should populate  to make use of stockrooms.How stockroom types are related to stock room .What if i don't populate stockroom types(Central warehouse,F...

_bhishek by Tera Guru
  • 2148 Views
  • 3 replies
  • 3 helpfuls