Add more fields on mobile agent list screen
Hi All,I have a requirement to display more details on work order task in the list screen in ServiceNow mobile app, How can I add more fields in the list. Please help me with the steps.Thanks
Forum Posts
Warranty integration with Dell Tech Direct
Hello ALL,I am looking to integrate with Dell Tech Direct, to get the warranty information in SNOW. Activated the Warranty APIFrom Dell Tech Direct! & received the required information (Client ID, Secret value),In SNOW created a Outbound REST Message...
Linking Service Catalog and Stock
Hi All,I'm just reviewing our asset estate at present, and wondered if anyone knows of a way to link a hardware model with a catalog item so that it displays either "In Stock" or "Out of stock" within the Service Catalog.The concept behind this, is t...
Hardware Models For new Assets
We are purchasing new hardware devices and want to create the asset records using a hardware model which has lifecycle information available from the content library (we have purchased HAM Pro capability). I see the hardware model in the Content Libr...
Identifying Assets that Haven't Been Discovered/Validated in Set Period
Hello everyone, I am trying to determine a list of hardware assets that haven't been discovered or validated in the last 6 months. My criteria is below, but I'm unable to figure out how to filter my reports.1. CI Most Recent Discovery Date > 6 months...
Server Assets vs CIs
Hello, In our environment we have physical servers that are reimaged during the lifecycle of the hardware asset. When the server is reimaged the CI name and other configurations are changed. What is the best practice for retaining previous CI inform...
How to install this plugin in the personal developer instance? Plugin name = "Hardware Asset Manage
How to install this plugin in the personal developer instance?Plugin name = "Hardware Asset Management (com.sn_hamp)".
Can data certification be used on assets instead of CIs?
What is the difference between data certification and the attestation processes? Is there a process to validate asset record data also?
Transfer Orders are not moving consumables to destination stockroom
Hello everyone, I am having an issue with transfer order's when I transfer consumables they remain in the original stockroom under a sub state of pending transfer. All of the transfer task are complete so I am not sure why they are stuck in the origi...
Resolved! Bulk update values in table
Hey community, I have a requirement where I need to bulk update assets with different values. Kindly assist me with the script.
Hardware Model EOL/EOS
Hi Will EOL/EOS in Hardware Model affect Status?For example, will EOL/EOS automatically change to Status after expiration? Thanks
How to create or share report on Hardware Asset Workspace
Hello All,Can anyone guide me on How to create or share the Reports on Hardware Asset Workspace? Thanks in Advance
Resolved! How to convert number Into date?
Hi Community As part of sccm output for last login timestamp field I am getting some 18 digit number instead of date. How can I convert this into date n set in the target field.
Purpose of "Legal Hold" in Hardware Asset Management and where we can find it in ServiceNow?
Purpose of "Legal Hold" in Hardware Asset Management and where we can find it in ServiceNow?
EOL in Content Services
So I noticed under certain hardware products there will be EOL dates on some models and some do not. If all the hardware models are under one hardware product why wouldn't the dates for that product all be the same?
