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Guidance on Implementing Zero Touch Refresh with FedEx via Service Bridge in ServiceNow

archanaraja
Tera Contributor

 

Hello Everyone,

We are currently using HAM Pro on  TPSM SKU .

Recently, I came across a video demonstrating how ServiceNow’s Zero Touch Refresh functionality can be integrated with external providers like FedEx using Service Bridge. While I understand the general concept and have reviewed several documents on setting up Service Bridge connections, I’m still unclear on how this integration specifically works with FedEx.

Could anyone provide insights or share helpful resources that explain how to implement this integration with FedEx? Any documentation, articles would be greatly appreciated.

Below is the video which i was referring

https://www.youtube.com/watch?v=Ofgtzfu-BXo

 

Thank you in advance!

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1 REPLY 1

archanaraja
Tera Contributor

Apologies I added wrong link above 

https://www.youtube.com/watch?v=IivSabG2Ovw

This vancouver feature provides a streamlined approach to managing user asset refreshes by leveraging vendor partnerships to ship assets directly from the vendor to your users with workflows to ensure the asset stages are appropriately tracked throughout the process. Additionally, carrier ...