HAM- Standard Hardware Request Flow
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06-14-2023 05:18 AM
Hello,
Can anyone please let me know the flow for Standard Hardware Request from Requesting to Closing it. (Each Step)
Any quick help is much appreciated.
Thanks,
Pranita Bahuguni
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06-23-2023 04:50 AM - edited 06-23-2023 04:51 AM
Hello @Pranita2 , Hope you are doing well,
After submitting the request,
1. Open the Request
2. Now you will find the Related list called Source Request. Click on it and open the source request task.
3. After opening the task click on "Source Request" UI Action in top.
4. Now a new page will be loaded where you can either purchase or transfer the Asset.
5. After selecting your choice click on submit.
6. Now in Request, Purchase order or Transfer Order will be created based on your choice.
7. After closing them the task will be created in the RITM.
8. Open the RITM and close the "Deployment task".
9. After closing both RITM and Request will be moved to closed complete state.
If you have any questions, please let me know. If you feel my answer is correct, please mark it as correct.