Hardware Asset Module listing not working after Washington upgrade

Paulo Andrielli
Tera Expert

Hi all,

 

after Washington upgrade, we faced some issues with the hardware asset listing: some odd behaviors, like showing 10 records, but the count on the list shows the "number 9".

Other users are filtering by "Owning group", and nothing appear, and once this filter is removed, all list appears.

 

Another case is the list shows like 2000 items, but when exporting, it shows some other number, like 1700.

We opened already a case with ServiceNow, but it is taking too much time to resolve. Then, I would like to know from you if someone elase is facing this issue, and if it was solved, or any kind of workaround was applied.

Thanks a lot in advance!

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