How Asset tasks are getting created and how to change Short description add content in it.

NarsimhaMurty1 · 4 weeks ago

Hi,
We are implementing HAM for one of our customers.
Wanted to know how Asset tasks are created in HAM and links to RITM.
We have to change content of task (Confirm assigned asset) and do assignment based on some conditions.
I have not seeing any documentation around it.

k_lutz · 3 weeks ago

Hello,

That looks to be in the subflow called "Asset Local Order". You will probably want to make a copy, make your changes and then have your custom subflow called instead of the out-of-the-box (OOTB) one.

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k_lutz · 3 weeks ago

Hello,

That looks to be in the subflow called "Asset Local Order". You will probably want to make a copy, make your changes and then have your custom subflow called instead of the out-of-the-box (OOTB) one.

NarsimhaMurty1 · 3 weeks ago

Hi @k_lutz ,
Thank you for your response, it helped.
"Asset Local Order" flow is getting triggered from script include, that is OOTB.
Do not want to change OOTB script as it will impact for upgrades.

k_lutz · 3 weeks ago

Hi @NarsimhaMurty1 ,

I don' think you need to touch the script. You would just need to call the new flow in the sys_decision_question table as that is what is referenced in the script and it could be switched from the OOTB flow to the one you make.

NarsimhaMurty1 · 2 weeks ago

@k_lutz Thank you this is helpful