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How hardware model normalized data supposed to be used

Mikhail Konoval
Tera Contributor

Hello,

we have HAM installed and set up, the Hardware Model Normalization is also installed and set up. I can see most of the models are normalized successfully.

 

The issue is I cannot neither display normalized model data in the list view nor on the form, nor in a report. I guess that's because the "model" field on the "alm_hardware" table is referencing to the "cmdb_model" table which doesn't have all those normalized fields.

So I was wondering how exactly that normalized model data supposed to be used?

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