how to change list order

[Shir Sharvit]

Hi,

The existing code retrieves a list of positions for the caller, including a default position named "other" that is universally assigned to all users. Presently, the "other" position is listed first, followed by the caller's positions. I am seeking assistance to reverse this order, ensuring that the caller's positions are displayed first, with "other" positioned at the end of the list.

The sysID referenced in line 18 corresponds to the value "other" from the u_position table.

this is what the script returns:

[Anil Lande]

Hi,

Please check the below link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725720

We cannot change the list order based of particular record base don sys_id. The list be be sorted by default based on user preference. Or the Default sort applied on List view.

[Shir Sharvit]

I need the value "other" to always be last.
The sysID of the entry in the table - "565b2c388793b91088c463573cbb3567".

Can you explain to me what to add?

[Anil Lande]

I believe that is not possible.

It is only possible if you don't have any other record in your reference table after O (after sorting it by  name).

[Sandeep Rajput]

@Shir Sharvit Could you please paste the script used in your script include in your question/reply. The attached screenshots are of very low resolution and are appearing illegible.