How to setup email notifications with attachment

ARAVINDA11
Tera Contributor

Please help me how can I setup email notifications which will send attachment that include incident number, catagory and few field value in the attachment if it is P1 INCIDENT 

3 REPLIES 3

Kieran Anson
Kilo Patron

Hi,

This seems like a relatively simple requirement which you can do following the docs https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification... .

 

Have you run into something you're struggle with doing / understanding?

Yes it is simple requirement in high level 

My question was how can I send incident table field value in the attachment with incident number and few field value whenever the email is triggered 

 

Please share if you have any docs or youtube link to explore more on this

SN_Learn
Kilo Patron
Kilo Patron

Hi @ARAVINDA11 ,

 

Please check the below article:

Adding Physical attachment to Notification - Adding attachment to Outbound notification 

Adding attachments to Email 

 

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