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How to stop the email notification for the user from flow designer

mastan babu ko1
Tera Contributor

‎05-03-2023 08:04 AM

How to stop the email notification for the user from flow designer 

Ex:- If in users profile is marked for not receiving notifications we should not send notifications.

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2 REPLIES 2

Not applicable

‎05-03-2023 08:13 AM

Hi @mastan babu ko1 ,

 Use Send Email action instead of "Send notification" action and use data pill picker to select the users as shown in image below

SandeepDutta_0-1683126803140.png

 

 

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mastan babu ko1
Tera Contributor
In response to Community Alums

‎05-03-2023 08:41 AM

Hi @Sandeep Dutta 

Yeah I can use send email, But how i need to restrict email notification that if user was disable the notification option in servicenow.

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