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Forum Posts

Flow Designer using Record producer to populate a list collector field

I have attempted to use the following solution in Flow Designer to populate a List Collector field from a Record Producer with no success: Flow Designer: For Each action with List Collector and Approval flow-designer-for-each-action-with-list-collect...

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CA7 by • Tera Contributor
  • 3521 Views
  • 8 replies
  • 1 helpfuls

Modifying the UI Hardware Asset Workspace

Hi friends, I am trying to remove some Widgets/options from Hardware Asset Workspace. The requirement is to rearrange the workspace UI just by removing some options available. No need to create any new widget/option. Just rearrange.I have not worked ...

Asmita7 by • Tera Expert
  • 359 Views
  • 1 replies
  • 0 helpfuls

Prevent InTune SG from creating models

The SG Intune integration generates a new model for every ci it inserts rather than reconciling on an existing (normalized) model. How do I manage/correct this?

laurentlevy by • Tera Contributor
  • 650 Views
  • 1 replies
  • 0 helpfuls

HAM Pro, Asset Refresh process

In the HAM Pro, Asset refresh process, should the flow match up the aged (asset_refreshing) to the replacement asset automatically.  Currently we are on Zurich and it is not doing that.  It has been selecting the last asset in the to be refreshed lis...

Ui pages in classic view and workspace view

I have created one ui page in classic environment in servicenow and i enabled it on the workspace as well.But, the functionality is working as expected in classic environment but not in workspace why? Please give suggestions. I am attaching the file ...

The Apple device model normalization nightmare

We all know that NO hardware product model will automatically normalize without a model number that validates against the content service, right?So go on out to the content service and look up, say MacBook Pro 14" (M4 Max).  You should see about 44 d...

ACC and Discovery getting errors

MID Server RaymondProdDiscoveryMD1 missing Nmap Capability. All MIDs in the cluster Raymond Prod Disc LoadBalanceCluster must have the Nmap Capability. Assign Nmap Capability to all MIDs in the cluster. Discovery not working as expected in servicenow...

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Issue with HAM content look up

Hi All, We are searching for cables,  patch cords in the HAM Content Portal under the Hardware Workspace, but no results are being returned. If no results are found, do we need to create a new model manually? If we create a new model, do we also need...