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Target table for asset attestation

I want to create asset attestation for assets and their contracts, by default the condition is getting set for sys_user table while creating any attestation. Is this a defect ?

Starting the HAM Loaner Asset Request Prepare task earlier

Hello, I understand that by default the Prepare task is auto generated two days before the start day in the loaner order request workflow, but I'd like to be able to start the task sooner. I've been told to modify the Number of days required for prep...

anowakowski by Tera Contributor
  • 1247 Views
  • 2 replies
  • 0 helpfuls

Asset Refresh - Servers

We're currently deploying ServiceNow in a large organization.  It seems as if the asset refresh process works very well for laptops and PCs, but there's very little information about refreshing a server or network equipment.  Our mandate is "out of t...

DCARLIN1 by Mega Explorer
  • 285 Views
  • 2 replies
  • 0 helpfuls

Country+locale=currency question

So not sure if this is the right place to ask this, but reviewing the many posts on Community and elsewhere regarding currency.  I've implemented multiple currencies on our platform and understand the nuances.  There is one thing eluding me however. ...

Fitz4 by Tera Expert
  • 435 Views
  • 3 replies
  • 0 helpfuls

Discovery - HAM/SAM

How do you use Discovery to verify this HAM/SAM Daily O&M - Discovery:scans complete Office scans expected, includes Certificates?(SNMP, vCenter, Windows) User Office Networks only (On-site systems) [Created or Updated] -- HTTP - Classify -- Interact...

Discovery

How do you use Discovery to verify this?HAM/SAM Daily O&M - Discovery: scans completeOffice scans expected, includes Certificates?(69 SNMP, vCenter, Windows)User Office Networks only(On-site systems) [Created or Updated] -- HTTP - Classify -- Interac...

Resolved! Consumables catalog by stockroom/location

Hi community, I have a requirement for one of our customers and I had doubts about what actually is possible or not with the base tables. (So is my requirement actually achievable without HAM ?)  The requirement: Having a consumables catalog for mult...

Cannot delete hardware model

I cannot delete a hardware model. The hardware is duplicate hardware model and is being used in the product catalog item. When I try to delete the model, it cannot delete because it is being reference in the catalog item table.  How can I update the ...

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Asset Warrenty Information

Hello Everyone, Has anyone worked on gathering asset warranty information from Apple, Google Chromebooks, or Cisco devices?Are there any official sites or APIs available to retrieve this data in bulk? If you’ve implemented this before, please share t...