Is there a way to receive assets in bulk instead of scanning one asset at a time?

BB92
Tera Contributor

Assets are often ordered in bulk as line items on a PO. When the pallet of items are received, the warehouse will scan the items in. While doing this process, there is a need to scan each item one at a time because of the requirement to add a row for each asset once the asset tag and serial number are scanned. This can take a lot of time when hundreds of assets need to be scanned. Is there a way for the assets to be scanned to a list, spreadsheet, or some other vehicle and imported into ServiceNow as part of an expedited receiving processes? Is there another way to receive items from a PO?

6 REPLIES 6

Not applicable

Certainly, you can create a Data Import File from a Spreadsheet - NOTE:  Make sure the correct Model is assigned to the assets.  Use the Data Import feature.

Runjay Patel
Giga Sage

Hi @BB92 ,

 

in order to receive an asset you need to add serial number at least to make it unique. You can build a custom flow like read excel and populate serial number and asset tag dynamically.

Accept the solution if it helped.

Here, we developed a Service Catalog where user upload an Excel template with all the required fields, and it is created automatically (with a limit of 5000 per time).

The form can create new ones (auto-generating asset tags), or can mass change existing ones (if in Excel, we inform the asset tag).

would you able us the SC

logic and how you worked it out ? we have similar use case