Is there a way to receive assets in bulk instead of scanning one asset at a time?

BB92
Tera Contributor

Assets are often ordered in bulk as line items on a PO. When the pallet of items are received, the warehouse will scan the items in. While doing this process, there is a need to scan each item one at a time because of the requirement to add a row for each asset once the asset tag and serial number are scanned. This can take a lot of time when hundreds of assets need to be scanned. Is there a way for the assets to be scanned to a list, spreadsheet, or some other vehicle and imported into ServiceNow as part of an expedited receiving processes? Is there another way to receive items from a PO?

4 REPLIES 4

Community Alums
Not applicable

Certainly, you can create a Data Import File from a Spreadsheet - NOTE:  Make sure the correct Model is assigned to the assets.  Use the Data Import feature.

Runjay Patel
Giga Sage

Hi @BB92 ,

 

in order to receive an asset you need to add serial number at least to make it unique. You can build a custom flow like read excel and populate serial number and asset tag dynamically.

Accept the solution if it helped.

Here, we developed a Service Catalog where user upload an Excel template with all the required fields, and it is created automatically (with a limit of 5000 per time).

The form can create new ones (auto-generating asset tags), or can mass change existing ones (if in Excel, we inform the asset tag).

Abhishek Varma
Tera Expert

you can use Advanced shipment notification feature to import bulk assets at once. u will not need any transform map etc if u use this feature.