Is there a way to receive assets in bulk instead of scanning one asset at a time?
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‎12-21-2024 03:02 AM
Assets are often ordered in bulk as line items on a PO. When the pallet of items are received, the warehouse will scan the items in. While doing this process, there is a need to scan each item one at a time because of the requirement to add a row for each asset once the asset tag and serial number are scanned. This can take a lot of time when hundreds of assets need to be scanned. Is there a way for the assets to be scanned to a list, spreadsheet, or some other vehicle and imported into ServiceNow as part of an expedited receiving processes? Is there another way to receive items from a PO?
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‎12-22-2024 12:35 PM
Certainly, you can create a Data Import File from a Spreadsheet - NOTE: Make sure the correct Model is assigned to the assets. Use the Data Import feature.
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‎12-22-2024 06:50 PM
Hi @BB92 ,
in order to receive an asset you need to add serial number at least to make it unique. You can build a custom flow like read excel and populate serial number and asset tag dynamically.
Accept the solution if it helped.
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‎01-10-2025 10:00 AM
Here, we developed a Service Catalog where user upload an Excel template with all the required fields, and it is created automatically (with a limit of 5000 per time).
The form can create new ones (auto-generating asset tags), or can mass change existing ones (if in Excel, we inform the asset tag).
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‎01-13-2025 03:34 AM
you can use Advanced shipment notification feature to import bulk assets at once. u will not need any transform map etc if u use this feature.