Manufacturer and Model Id Mismatch on the CI

[MD AQUIB KHAN]

Hello All ,

I have encountered  issue where the manufacturer and model id is different on the CI (Mostly for the Networking devices) .  Manufacturer is Cisco Systems, Inc.and  Model ID : Crestron Electronics Crestron Electronics UC-CX100-T

which belong to Microsoft . I can see in the audit the records details but not able to trace how it is getting created .

Background :

There is already integration for networking device but in payload we are not sending any model details . Only manufacturer details.  Can anyone please help how the model and manufacturer getting mismatch ?  

I checked all the scripts but unable to trace the issue . Please guide 

[MD AQUIB KHAN]

@Ankur Bawiskar  Need your suggestion . Please help!

[Sohail Khilji]

Hi @MD AQUIB KHAN ,

Go to > SNMP system OIDs from navigator.

here you need to identify appropriate OID entry were there can be a miss match entry made for both model and manufacture

[MD AQUIB KHAN]

Hi @Sohail Khilji 

I reviewed the  SNMP system OIDs. There were no manufacturer and model defined in the  SNMP system OIDs for the model id which is creating the mismatch . 

For example :

CIS-C9120AXI-A
CIS-C9120AXI-A

There were no manufacturer and model defined for the above mentioned model but still created the mismatch .

Please help in this regards.