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PDI Issue: Unable to install Plugin - 'This application is unavailable on developer instances'

olufsen
Kilo Sage

I have a new PDI and I tried to run HAM plugin but unable to because of this error. Is there a way for me try install it as I am trying to confirm OOB settings.

5 REPLIES 5

Nadee33
Tera Contributor

I just tried, and have the same issue. I believe below two dependencies prevent the installation. If you scroll down to Technical details you can see this. 

I am installing it in my PDI, not production environment that will require license. Is ServiceNow limiting activating plugins like HAM in our personal instance to test/configure?

Yes, there are certain plugins that cannot be activated on a PDI, such as HAM or almost everything that resembles Now Assist.

fknell
Tera Patron

Hi @olufsen,

May I ask what you want to explore? 

Asset Mgmt. as part of ITSM is installed on the PDIs and you can explore nearly all features of HAM.

HAM.jpg

 

In case you really need HAMP, the only option is to enroll into Hardware Asset Management (HAM) Fundamentals.  

 

Hope this helps!