Procurement - Source Request feature is not available for standard asset request.

[Mr khan]

Standard laptop request is initiated by HR/Manager/End user, procurement team will decide which laptop would provide to the end user. But issue is I have to select the model value inside the standard laptop request catalog item, if in case model value is empty request can't be sourced.

Why is the source request restricted to single model?  Why can't source the request for standard assets? what if it's a standard asset request, in this source request it should show case all the stockrooms and all the available laptops in our local stockroom.

For example, say if we are using 500 hardware models, we have to publish 500 models as a catalog items, I don't think this is a best practice...

Please advise me with better solutions in advance, Thanks!

[Stig Brandt]

Hi, I think, you should be able to create any standard model, “End User Standard Laptop”, create from that model vendor items, then when sourcing, you choose the vendor items,  imo.

br

Stig

[Mr khan]

Hi Stig Brandt,

Good day! 

As you said I tried it is not showing the vendor items in source request. The source request is redirecting to purchase the end user standard laptop and local stock room showing as zero. 

If we are using 500models we have to publish all those as a 500 catalog items, this is not the best practice. 

I am not sure why the solution is not provided by the ServiceNow for the straightforward requirement as an OOTB feature.

Anyway, Thanks for the reply! 

Thanks

mr khan