Purpose of "Legal Hold" in Hardware Asset Management and where we can find it in ServiceNow?
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‎01-18-2024 07:16 AM
Purpose of "Legal Hold" in Hardware Asset Management and where we can find it in ServiceNow?
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‎01-19-2024 06:26 AM
Sometimes organizations will be required to store some assets and/or records about those assets for a longer period of time (compared to all other assets which follow the usual data archival or retention period) due to some legal reasons (E.g. due to a lawsuit involving the organization). 'Legal hold' is used to indicate that. The following article explains this in detail:
https://www.techtarget.com/searchstorage/definition/litigation-hold
The new CSDM lifecycle fields can be leveraged for this purpose (i.e. 'Lifecycle stage' and 'Lifecycle stage status'). For 'Lifecycle stage'=Inventory, there is a 'Lifecycle stage status' value named 'Legal hold'.
Please refer the following 2 URLs for more information on the lifecycle fields:
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