Receiving "Mandatory field is missing" error in po_receive form

HarshitaS262013
Tera Contributor

Post creating a purchase order and Purchase line order, when clicking on "Receive" UI Action, it's taking me to the "po_receive" page, where when I am trying submitting the form, it's showing the error as "Mandatory field is missing for <asset/ model name>". 

 

But, no mandatory field is actually showing as mandatory and missing in an actual form. Attaching the snapshot of an actual error page. Please help. thankyou

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @HarshitaS262013 

 

Check if this KB helps:

KB1218153 Unable to submit a "Receive Purchase Order" when the license metric field is empty in the ... 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hello, Thanks for replying.

Actually, I went through this article initially before raising my concern, but got to know that the error mentioned in this article is very much different from the one that I am receiving. Not sure if they are relatable or not.