RMA on-site/off-site flow not triggering

[tyagi_amrit2701]

Hi all, 

I am working on a RMA catalog flow right now I'm facing the issue that RMA onsite/off-site flow is not getting triggered no customization is done in the plugins but flow is still not triggering does anyone knows how this works.

[AmanK4724558688]

Same issue here...Any leads?

[tyagi_amrit2701]

Hi @AmanK4724558688 ,

It was due to customizations made in the state field in the asset table before installation of ham plugin.