SCCM integration Duplicate ResourceID

Tharun_346
Tera Contributor

‎12-11-2023 11:28 PM

Hello All,

We have enabled the SCCM Integration in servicenow.

Configured two Data sources , SCCM(USA)  &  SCCM(EU & AU). And able to load the data into servicenow.

However There are some records from the both data sources. Whose resource ID is identical(same).

Because of this, Servicenow is creating single entry in sys_object_source table. with the resource ID. 

And only one record is getting created and updated.

Can anyone guide, How to successfully insert all the records?

 

Thanks

 

 

0 Helpfuls
  • 347 Views
1 REPLY 1

kriangkrai
Tera Guru

‎08-27-2024 11:14 PM

Hi @Tharun_346 


Starting with Service Graph Connector for Microsoft SCCM version 3.0.4, support for multi-instance is introduced, enabling Service Graph Connector for Microsoft SCCM to connect to and import data from multiple Microsoft SCCM instances.

 

Please review this Configure Service Graph Connector for Microsoft SCCM for more details.

 

Hope this help 🙂

 

Oat

0 Helpfuls