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ServiceNow: Significance of Model Number field in ServiceNow CMDB Hardware CIs.

RahulY00040
Tera Expert

Hello community, 


I have been working on ServiceNow integration/discovery mainly around populating the CMDB for a while. We have been populating fields such as Manufacturer, Model_ID, but never looked at the field Model Number. Is there any significance or dependencies on this field? Does it have any impact/relationships with Asset Management? Please let me know.

 

Thanks,
Rahul

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