User Criteria for Hardware Catalog Items

[Stefan Reichelt]

Hi community,

I'm playing with the Hardware Catalog, and now I think I'm a bit on a wrong track:

On the usual Service Catalog Items, I can easily select who can order (and who can not) a particular Catalog item. But on the Hardware Catalog, there is not such an option.

Can please someone explain me the background of this limitation, and how else I can automatically offer some Hardware Catalog Items to selected users?

Best regards,

Stefan

[Mark Manders · Accepted solution]

OOB the user criteria related lists (available for/not available for) aren't on the form, but you can easily add them. It works exactly the same.

[Stefan Reichelt]

Oh, that's great, thank you! I thought it's intended to be configured differently. Knowing that the related lists are just missing (why ever) does already help me a lot.