user criteria of hardware catalog item

[Deepika54]

Hello experts,

I have a hardware catalog item in pc_hardware_catalog_item table.  I want that the catalog item should only be available to VIP users. For that i have created a 'Available For' user criteria containing a script but it is not working as expected . Am i doing something wrong. Kindly help

[IndyWanKenobi]

Hello!

The if statement is where you are having issues.  I believe you are trying to use the IF statement to verify if the user_id exists. However, the if statement to achieve that would have to be:

(function() {

    var gr = new GlideRecord("sys_user");
    if (user_id) {
        gr.get(user_id);
    }

    answer = gr.vip;
})();

This verifies a user_id exists, before applying the getRecord call. However, because this is a user criteria, the user_id will never not exist as all user records have a sys_id and that is what user_id is referencing. So I would recommend the following:

(function() {

	var gr = new GlideRecord("sys_user");
	gr.get(user_id);

	answer = gr.vip;
})();

Hope this Helps!

Please Accept the Solution if I assisted you with your question & Mark this response as Helpful.

Thanks!

[joshuajacks]

Using gr.vip will return an object and not the field value. You may want to use gr.getDisplayValue('vip') instead.

[Tanushree Maiti · Accepted solution]

Hi @Deepika54 

Try this script:

answer = checkVIPStatus(user_id);
function checkVIPStatus(userID) {
var userGr = new GlideRecord('sys_user');
if (userGr.get(userID)) {
if (userGr.getValue('vip') == '1' || userGr.getValue('vip') == true) {
return true;
}
}
return false;
}

Note: update as necessary