You can use the Users API to fetch details about all users, including their roles, which correspond to license types like agents or admins. The API endpoint GET /api/v2/users returns user data with a role field indicating whether a user is an end user, agent, or administrator.
You can also filter users by role using query parameters, for example, ?role=agent to get only agents.
Here’s a simple example of how to fetch users with their roles:
GET https://{subdomain}.zendesk.com/api/v2/users.json?role=agent Authorization: Bearer {access_token}
Replace {subdomain} and {access_token} with your Zendesk subdomain and API token.
