Hey all, We have a situation where we want to attach information from a manufacturer to multiple hardware model lifecycle phases as evidence of a hardware lifecycle date. The issue we're running into is that we don't have an out of the box approach (...
I have a customer who has the following process they want to implement in HAM. * Work with vendor(s) to identify a potential model to meet customer requirements (i.e. Dell and HP for workstations)* Acquire a sample of identified models to test to ...
How would we go about trimming the last 3 characters off the name string of every single computer record? They all have CPU at the end of them, which we want to strip out completely. I found a bit of script that I think will help, but what's the best...
Hello, We recently added a new state to our choice list in [wm_task], configured state flows, the whole works for a "Resolved" state that is directly prior in sequence to Closed Complete/Closed Incomplete. For some reason, the tasks disappear from th...
My company possesses a few Logitech Rally bars which I would like to add to ServiceNow. Could I seek advice if the below setup for a new model category is acceptable?
Hi folks, I was recently asked if I could provide a forecast using ServiceNow for supported hardware projections. This report basically covers manufacturer's support for the purchased hardware in my company. When probed further, I was told that it is...
Hello Sales, Please provide a quote. Regards, Kevin
Hi All, I need to add variables in the procurement catalog task(part of OOB workflow, which is triggered on the request table) . The variable editor is already added to the form but the variables editor is not displayed.For the tasks which are create...
I am trying to create a workflow in flow designer that would require multiple approvals. Currently I am able t set up multiple approvers but when the request is submitted an email goes out to all approvers at once. What I would like to happen is whe...
The dashboards in the Hardware Asset Management Workspace allows user to filer the assets based on the location 'All Location'. Example Hardware Asset Overview -- > All location Inventory / Asset estate --> All Location The 'All location' display bo...
I requested a hardware asset in the service catalog, and after the request was approved, I went to Source Request in Catalog Tasks, i Is there any way to hide the module in the red box below?
@Ankur Bawiskar @Community Alums @sohail3 @Sohail Khilji @Dr Atul G- LNG Team - Please help me How can I add the custom dashboard to ServiceNow portal.And once it is added user will be able to search the dashboard in the portal. Please share the ...
Need to be able to troubleshoot unusual events. We have a situation where periodically consumable transaction are entered at an inhuman rate. We need to write a routine to detect this so we can alert SN support. --->If there is more than 4 records th...
can we use ignore = true in field map source script If i use it i cant able to see my error messages in sys_import_set tableIt is giving as update 1 and errors -0, ignored - 0 and skipped - 0can someone of you help me with solution. @Laszlo Balla @Br...
I need a help, is there a way to integrate Coupa application to servicenow without using integration hub ?If so yes, how to achieve it. Please provide some insights on it.
