Change Enablement in ServiceNow - Change Window Workflow
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08-05-2024 12:24 PM
If a CHG has a Review Task that is required to be completed post change, does the review task need to be closed within the Change window or if it is not do you consider it a failed change? Or the change is successful if the change technically is done in the window and the review task is just done to close the loop but does not cause the change to be considered unsuccessful due to it being done after the window.
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Change Management
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