Performance Analytics Reporting Contacts
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11-28-2023 09:36 AM
As I explore Performance Analytics reporting after my Fundamentals course, it seems like a million-acre forest of indicators and widgets…difficult to find the trees with good fruit. I am looking for a peer contacts…other healthcare organizations that are using or want to use Performance Analytics. Maybe there is a group that meets monthly to discuss this topic? If not, I would be happy to coordinate an informal discussion on a monthly basis. It would be nice to see what other organizations are doing! Practical/Useful dashboards for stakeholders (agents, managers, executives). Thanks for reading this post!
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11-30-2023 12:44 PM
We are planning to implement PA; timeline is somewhere around Q2 2024 maybe. The timeline depends on a lot of other variables, but I would love to be included in your discussions when you have them. We are a large hospital located in TX.
thx!
CSA, Senior Enterprise Application Analyst
ServiceNow DevOps
Children’s Health System of Texas
Dallas, Texas, USA
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11-30-2023 03:13 PM
I would love to be included as well!
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11-30-2023 03:15 PM
Not much help here as we just started implementing, but I would be interested in discussions on the topic.
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12-01-2023 05:07 AM
I'd like to be included as well! We implemented PA about 2 years ago and there are many OOTB reports and dashboards that are beneficial, and we took the two trainings sessions, but there is still A LOT that we don't fully understand in how to properly build and configure them.
