Performance Analytics Reporting Contacts
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11-28-2023 09:36 AM
As I explore Performance Analytics reporting after my Fundamentals course, it seems like a million-acre forest of indicators and widgets…difficult to find the trees with good fruit. I am looking for a peer contacts…other healthcare organizations that are using or want to use Performance Analytics. Maybe there is a group that meets monthly to discuss this topic? If not, I would be happy to coordinate an informal discussion on a monthly basis. It would be nice to see what other organizations are doing! Practical/Useful dashboards for stakeholders (agents, managers, executives). Thanks for reading this post!
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12-01-2023 05:23 AM
My organization (UVM Health Network) have been using Performance Analytics for a few years. I agree that at times its not super intuitive and I personally am still learning myself. I am happy to share what we have used it for.
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12-01-2023 07:03 AM
We are using some Performance Analytics on our dashboards, would like to be included in the discussions.
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12-01-2023 07:10 AM
My organization (Henry Ford Health) has been using Performance Analytics for more than 6 years now. We have developed various custom dashboards that include, formula and automated indicators and interactive filters as well as reports. I am more than happy to help with any questions.
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12-01-2023 07:11 AM
We here at UAMS (Arkansas) have also been using ServiceNow and Performance Analytics for a number of years, and would like to be in any discussions. We have used PA mainly for time sheets and performance tracking. Recently we started looking into utilizing the Incident Premium dashboard for management. Anyone else?
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12-01-2023 07:39 AM
I would like to be involved as well. 👍