ServiceNow Epic Integration?
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‎04-19-2019 04:55 AM
What kind of integration do you have between your Epic and ServiceNow instances? We don't have any type of automatic integration between the two systems and I'm interested to see what's already being done.
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Epic Integration
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‎05-23-2019 10:42 AM
Hey GChanner, Epic currently doesn't have any documented APIs that would allow you to connect using a REST or SOAP.
the integrations I currently have utilize email/inbound actions. we use inbound actions for both the Epic help button and interface engine.
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‎06-11-2019 10:19 AM
Epic does have documented API's. You have to setup an Interconnect server and then you can interact with that server to make API calls into your Epic instance. We have implemented numerous integrations to perform patient lookups and other scheduling type integrations. To access the documentation you generally have to be an Epic customer and get access to Epic UserWeb.
