This summer (2022) ServiceNow released a press release that they acquired Hitch Works, a skills mapping and intelligence company that will be added as a layer on the Now-platform and drive AI-powered skills insights beginning with the Employee Workflow solutions.
With the acquisition it would mean that you would be able to build skill models and directly use them together with the already existing ServiceNow engine and workflows, learning journeys and custom experiences. And of course import and integrate the data with other systems.
Josh Bersin wrote an article about this saying 'What ServiceNow is proposing is a “federated model” for skills: one where there are many skills systems, each using skills data for its own unique needs. And this, believe it or not, is where the market is headed.'
This move would potentially drop some serious lead time for teams and managers, letting them develop onboarding, trainings and various needs fast.
What are your thoughts regarding a "global" vs a "federated" skill taxonomy?
Read the article in full here: ServiceNow acquires Hitch: Entering the Skills and HCM market
