We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

About the bulk case request in Journey (Lifecycle Events)

Takefumi Muto
Giga Guru

Hi,
Currently, I am creating a Journey using Journey source in Lifecycle Events.
If anyone has insights on the following two points, I would appreciate your guidance:

  • Is it possible to support bulk case requests?
  • Is it possible to periodically add sets of activities and tasks for each Journey addressed to multiple employees?
0 REPLIES 0