Hi,
After completion of HR case , A HR task get generated to accept/reject the solution ,the accept resolution Survey' is available in the 'My surveys' in portal and when users open it it not visible unless the text is highlighted .
I checked the respective widget and these are OOB widgets and no one has recently updated anything on them(so no customization), even then tried to modify the CSS of that but it is not reflecting in the portal.
Is there any other reason that these things happen? because of any theme change or any other factors?
Attaching screenshots below
Hello @phani24 -
That to me seems to be a conflicting issue with the OOTB style and the portal theme. So, I think whatever theme is being applied to the portal itself needs to be looked at and adjusted to not have a color like that for the background. Because that color is definitely being applied somewhere related to the portal.
I would check on the theme being used. Also if there is any CSS added to the portal form itself:
And check all of these as well:
Another thing you could try, is when you are on the widget/page where you are showing the color. You can do an inspect on the page itself and locate the style formatting. That may also help for you to see what is controlling the color background.
Hope this helps get you in the right direction on where to check.
Thank you,
-Rob
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