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01-22-2025 05:46 AM - edited 01-22-2025 05:47 AM
Hi,
I want to hide CSM workpace from the below list for users having "sn_hr_sp.hrsp_employee" role
I created two ACLs but it is not hiding for the users.
The user have snc_internal role and sn_hr_sp.hrsp_employee
I added snc_internal role in role section of ACL and below script for both
Solved! Go to Solution.
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01-22-2025 06:56 AM
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01-22-2025 06:08 AM
did you logout and login again?
the config looks fine to me
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-22-2025 06:20 AM
Hi @Rosy14 ,
Two inputs to debug :
1) Create those two ACLs' in Global scope.
2) Check other existing ACLs shouldn't be granting access.
I hope this helps. Mark my answer correct & Like Helpful, if Applicable.
Thanks!
Venkatesh Nekkanti
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01-22-2025 06:56 AM
After adding this it is working.