Ask the Expert: Kingston HR Service Delivery – Giving the HR Administrator visibility into HRSD Security.

Lisa Latour
Administrator
Administrator

‎05-04-2018 01:06 PM

find_real_file.png

What you need to know about Application Restricted Caller Access.

Are you a ServiceNow customer looking to give more visibility into security for your HR Administrator? Are you looking to take advantage of all the latest features and functionality available in our new release?

If yes, then don’t miss this session!  We will be discussing the benefits of the Application Restricted Caller Access module and where this new feature can help you identify potential issues.

 

Join us on this discussion to watch the presentation and
Post your questions  (Video Below)

 (no registration required, video recorded on June 6, 2018)

And Please Let our Experts know how they've helped! Comment Below!

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FEATURED SPEAKER

find_real_file.pngMichael Sheridan is a Product Manager at ServiceNow responsible for HRSD Implementation Success and Partner Enablement within the HR product.  In his role, he helps customers and partners alike with good practices for the HR product. Michael has more than fifteen years of experience in application development, 7 of them in the HR Technology industry.

 

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5 REPLIES 5

Lena_Latham
ServiceNow Employee
ServiceNow Employee

‎06-04-2018 10:25 AM

Are HR Profiles and User records created automatically when the Request Onboarding catalog item is submitted?

michaelj_sherid
ServiceNow Employee
ServiceNow Employee

‎06-04-2018 10:34 AM

Hello,

When using the OOtB Account Notification functionality,  the HR Profile and sys_user records are created when the Request Onboarding case is submitted.

Regards,

Mike

Lisa Latour
Administrator
Administrator

‎06-18-2018 02:13 PM

We love feedback - please take this short survey to tell us what you think of this Ask the Expert session!

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Justin Lucas
Kilo Sage

‎06-18-2019 01:36 PM

Learning about this saved me some effort in troubleshooting an issue we were seeing when adding attachments to a case from the service portal. After watching this video and checking the Restricted Caller Access table, I found there was a record that was invalidated. Very easy to see the source and target and make the determination on whether or not this type of call should be allowed.

Thank you for sharing!

Justin

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